As a client of the system you are able to process a participant, team, family or group registration as complimentary (free).
To do this, go to the registration summary and click on the Make Payment button. On the Payment Selection page make sure all fees that are going through the system as free are selected before pressing Save & Continue. No action will be required on the next page - Transaction Summary, just there for you to double check you have selected all the fees that need to be processed. On the Transaction Details page, click on the Complimentary payment method and continue. The last page you will need to complete before the registration will be put through as complimentary is the Contact Details page, once you are happy with the information on that page press Pay Now.
Below is a visual step by step process on how to do complimentary payments.